Swaps are ‘alive’ for a few hours to ensure that both parties complete their part of the swap for the quote agreed. If for any reason, the swap does not complete, you’ll be refunded 6 hours later. Make sure you always read the notice before initiating a swap. If you don’t see your funds back after a few hours, please contact our Support on our website.
If you don’t receive a response in a timely manner, please message us in our support channel in Discord.